Privacy Statement — Print Point

Website: https://www.print-point.com.au/

Effective date: 2 November 2026

Entity: Print Point Pty Ltd

1. Who we are

Print Point Pty Ltd, trading as Printpoint ("we", "us", "our") operates the website at https://www.print-point.com.au/. We are based in Australia and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  • Business / trading name: Printpoint
  • Address: Mountain Creek QLD 4557 (Sunshine Coast)
  • Email: info@print-point.com.au
  • Phone: 0433 535 272

2. The personal information we collect

Depending on how you use our website and services (custom apparel printing, commercial printing, design and digital printing), we may collect:

  • Technical and device data such as IP address, browser type, pages viewed, and cookies or similar technologies used to operate and secure the website
  • Information you submit through the contact and quote request forms on the website (for example name, email, phone number, message content, product, quantity, size and colour details, and any artwork or other files you upload)

We generally collect information directly from you. If you provide personal information about someone else, you must have their authority to do so.

3. How we use personal information

We use personal information to:

  • respond to enquiries and quote requests;
  • provide our printing, apparel, design and digital printing services, including preparing and printing the artwork you send us;
  • operate, secure and improve this website;
  • send service-related messages about your enquiry, quote or order;
  • meet legal and insurance obligations; and
  • manage our business relationship with you.

4. Disclosure of personal information

We may disclose personal information to:

  • service providers who help us run the website and business (for example website hosting and platform providers, email and IT providers, analytics providers, garment and print suppliers where needed to fulfil your order, and professional advisers);
  • regulators, courts or others where required or authorised by law; and
  • anyone else you consent to, or where the APP exceptions apply.

We do not sell your personal information.

5. Overseas disclosure

Our website is hosted on a cloud platform. Personal information submitted through the site (and related backups, logs or analytics) may be stored or processed on servers located outside Australia, including in the United States or other countries where our providers operate. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled in a way that is consistent with the APPs.

6. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure.

7. Access, correction and retention

You may request access to, or correction of, personal information we hold about you by contacting us using the details above. We will respond in accordance with the Privacy Act. We keep personal information only as long as we need it for the purposes set out in this statement, or as required by law, and then take steps to destroy or de-identify it.

8. Use of artificial intelligence (AI)

We (and our website service providers) may use artificial intelligence (AI) tools to help prepare, edit or improve website content, to assist with customer enquiries, or to support internal administration. Where AI tools are used, they are used to help us deliver services; they do not replace our responsibility for how personal information is handled.

We do not use your personal information to train public AI models. If an AI tool processes personal information on our behalf, we take steps to ensure that processing is consistent with the Australian Privacy Principles and this policy.

9. Cookies and similar technologies

We use cookies and similar technologies that are necessary to run the website, remember preferences, and (where used) measure traffic and performance. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

10. Complaints

If you have a privacy complaint, please contact us first using the details above so we can try to resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

11. Changes to this statement

We may update this privacy statement from time to time. The effective date at the top of this page will be revised when changes are made. The current version will be published on this website.